Bright Support
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Articles
Recent activity by Bright Support-
May 2026 Release
Bright Software Group BrightCIS United Kingdom ...
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Switching and Accessing Multiple Tax Years
To switch to a new tax year or to access a previous tax year in BrightCIS click on the tax year dropdown in the top left of your screen and select the desired year. BrightCIS will then switch to t...
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FAQs - Reports
Q. How do I produce a P30-style report for my client showing what to pay to HMRC, including bank details and the reference to quote? (if not using BrightPay) A. BrightCIS doesn’t produce a P30-styl...
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How to delete a contractor in BrightCIS
Here are the steps to delete a contractor in BrightCIS Go to your Contractors screen (home screen). Locate the contractor you wish to delete (you can use the search bar if needed). Click the spanne...
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FAQs - Licence and Subscription
Q. When I try to import my CIS clients into BrightCIS, it says I need to pay. I was told the CIS cloud version is included – what should I do? A. Please contact our sales team at the email below ...
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Saved Reports
To access the Reporting function, click 'Analysis'. A number of pre-set reports have already been set up for your use and can be found within the Saved Reports section in the menu toolbar.Some of t...
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Updating CIS Reports to Display Paid Subcontractors
IssueWhen running the CIS Summary, all subcontractors are appearing on the report, including those with no payments in that week. You only want to print a report showing subcontractors who have pa...
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Saving Reports
If you would like to save a report you have generated, simply select 'Save as Template' on the menu toolbar: 1) Type in a 'Report Name' of your choice.2) Select whether you wish the program to auto...
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HMRC CIS Error Codes
Below are some common HMRC CIS (Construction Industry Scheme) error codes and how to resolve them. Error 3001DescriptionHMRC have rejected the CIS submission because some subcontractor details are...
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FAQs - Year End
Q. I’ve imported all my 2025–26 contractors into BrightCIS, but the CIS figures haven’t come across. Is something wrong?No, nothing is wrong. This is expected behaviour.When you import into BrightC...