Bright Support
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Recent activity by Bright Support-
Bright Website Terms and Conditions and BrightPay Terms and Conditions
Please click here to view Bright Terms and Conditions.Please click here to view the BrightPay Terms and Conditions. Please click here to view BrightPay End User Licence Agreement.
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Error Code 5012 – How to Fix It
Why you’re seeing this error on your submissionsYou may see this error if there’s a mismatch between the contractor details in BrightCIS and HMRC’s records. Work through the checks below in order: ...
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Importing Deductions using CSV file
To import additions, go to 'Payments' > 'Import' > 'Import Deductions from a CSV File...': 1) Browse to the location of your CSV File 2) Select the required file and click 'Open' 3) Your subcontra...
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Importing Additions using CSV file
To import additions, go to 'Payments' > 'Import' > 'Import Additions from CSV File...': 1) Browse to the location of your CSV File 2) Select the required file and click 'Open' 3) Your subcontrac...
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Importing Hourly Payments using CSV file
To import hourly payments, go to 'Payments' > 'Import' > 'Import Hourly Payments from CSV FIle...': 1) Browse to the location of your CSV File 2) Select the required file and click 'Open' 3) Your ...
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Importing Daily Payments using CSV file
To import daily payments, go to 'Payments' > 'Import' > 'Import Daily Payments from CSV File...': 1) Browse to the location of your CSV File 2) Select the required file and click 'Open' 3) Your ...
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Importing Periodic Payments using CSV file
To import set basic amounts, go to 'Payments' > 'Import' > 'Import Weekly/Monthly/ Payments from CSV File...': 1) Browse to the location of your CSV File 2) Select the required file and click 'Ope...
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May 2026 Release
Bright Software Group BrightCIS United Kingdom ...
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Switching and Accessing Multiple Tax Years
To switch to a new tax year or to access a previous tax year in BrightCIS click on the tax year dropdown in the top left of your screen and select the desired year. BrightCIS will then switch to t...
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FAQs - Reports
Q. How do I produce a P30-style report for my client showing what to pay to HMRC, including bank details and the reference to quote? (if not using BrightPay) A. BrightCIS doesn’t produce a P30-styl...