Bright Support

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  • Enabling Two Factor Authentication

    Two Factor Authentication can be enabled as a feature for users in BrightCIS. This feature is optional but recommended to help protect your data.Two Factor Authentication is a second layer of prote...

  • Subcontractor Payment Details

    To add a new subcontractor to BrightCIS, open the contractor and select > Subcontractors > New. Complete the Payment Details for a subcontractor as follows:When is Subcontractor Paid?Select the sub...

  • Creating an Organisation

    Here is a link to a video tutorial on how to set up an Organisation in BrightCIS - A new Organisation Once signed into BrightCIS you will need to set up an Organisation. You can set this up under W...

  • Selecting Method to Receive Verification Code

    Under the 'Choose your preferred 2FA method' there are three options to select from:Authentication App, which is the preferred and most secure method. Use an authentication app that can generate a ...

  • Subcontractor Verification Request

    When a Contractor engages the services of a subcontractor, the Contractor must verify the subcontractor details with HMRC BEFORE the contract starts in order to determine the tax treatment of payme...

  • Contractor Details

    The contractor details used in CIS submissions to HMRC are name, Unique Tax Reference and Accounts Office Reference.To review these details, go to Contractor and select Edit Contractor Details.  Pl...

  • Two Factor Authentication FAQs

    1. Is Two Factor Authentication mandatory for users in BrightCIS?No it is optional. It can be made compulsory at the Organisation level or an individual user can enable Two Factor Authentication fo...

  • Payment & Deduction Statements

    All subcontractors paid under deduction must be furnished with a Payment and Deduction Statement. HMRC state that this can be printed monthly or for each payment made. If you are operating the week...

  • Adding a Contractor Manually

    Step 2 is to Create or Import your Contractor into BrightCIS.To manually create an employer in BrightCIS select Add New Contractor   You can manually enter in the name of your contractor. This is t...

  • Cancelling your BrightCIS Subscription

     To proceed with the cancellation of your BrightCIS subscription, please email our Payment Services team at  paymentservices@brightsg.com and supply the following information:  Your BrightCIS Organ...