Bright Support
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Recent activity by Bright Support-
Error Code 5012 – How to Fix It
Error code 5012 is the most common error and usually appears when information in a subcontractor’s record is missing or incorrectly formatted. Here’s how to resolve it: Common Causes- Missing UTR o...
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Importing a contractor from BrightPay Desktop to BrightCIS – Step by Step Guide
To import a contractor from BrightPay Desktop to BrightCIS follow the steps below. Step 1. Create your organisation.Go to https://cis.brightpay.com/ and log in using your BrightID. *If you use Bri...
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Re-opening Subcontractor Payments (Corrections)
This utility allows you to re-open the last payment period finalised or re-open previously updated payment periods in order to amend payment details for one or more subcontractors. On re-opening a ...
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Subcontractor Additional Details
To add a new subcontractor to BrightCIS, open the contractor and select > Subcontractors > New. Complete the Contact Details and Work Details for a subcontractor as follows: Contact DetailsAddressE...
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Inviting a Team Member
Inviting a New Member A user with the status of Owner or Administrator can invite other Team Members to the Organisation. To invite a new member in the organisation: 1) First select the Team Member...
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Enabling Two Factor Authentication
Two Factor Authentication can be enabled as a feature for users in BrightCIS. This feature is optional but recommended to help protect your data.Two Factor Authentication is a second layer of prote...
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Subcontractor Payment Details
To add a new subcontractor to BrightCIS, open the contractor and select > Subcontractors > New. Complete the Payment Details for a subcontractor as follows:When is Subcontractor Paid?Select the sub...
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Creating an Organisation
Here is a link to a video tutorial on how to set up an Organisation in BrightCIS - A new Organisation Once signed into BrightCIS you will need to set up an Organisation. You can set this up under W...
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Selecting Method to Receive Verification Code
Under the 'Choose your preferred 2FA method' there are three options to select from:Authentication App, which is the preferred and most secure method. Use an authentication app that can generate a ...
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Subcontractor Verification Request
When a Contractor engages the services of a subcontractor, the Contractor must verify the subcontractor details with HMRC BEFORE the contract starts in order to determine the tax treatment of payme...