Bright Support

  • Total activity 55
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 0

Articles

Recent activity by Bright Support Recent activity Votes
  • Error Code 5012 – How to Fix It

    Error code 5012 is the most common error and usually appears when information in a subcontractor’s record is missing or incorrectly formatted. Here’s how to resolve it: Common Causes- Missing UTR o...

  • Importing a contractor from BrightPay Desktop to BrightCIS – Step by Step Guide

     To import a contractor from BrightPay Desktop to BrightCIS follow the steps below. Step 1. Create your organisation.Go to https://cis.brightpay.com/ and log in using your BrightID. *If you use Bri...

  • Re-opening Subcontractor Payments (Corrections)

    This utility allows you to re-open the last payment period finalised or re-open previously updated payment periods in order to amend payment details for one or more subcontractors. On re-opening a ...

  • Subcontractor Additional Details

    To add a new subcontractor to BrightCIS, open the contractor and select > Subcontractors > New. Complete the Contact Details and Work Details for a subcontractor as follows: Contact DetailsAddressE...

  • Inviting a Team Member

    Inviting a New Member A user with the status of Owner or Administrator can invite other Team Members to the Organisation. To invite a new member in the organisation: 1) First select the Team Member...

  • Enabling Two Factor Authentication

    Two Factor Authentication can be enabled as a feature for users in BrightCIS. This feature is optional but recommended to help protect your data.Two Factor Authentication is a second layer of prote...

  • Subcontractor Payment Details

    To add a new subcontractor to BrightCIS, open the contractor and select > Subcontractors > New. Complete the Payment Details for a subcontractor as follows:When is Subcontractor Paid?Select the sub...

  • Creating an Organisation

    Here is a link to a video tutorial on how to set up an Organisation in BrightCIS - A new Organisation Once signed into BrightCIS you will need to set up an Organisation. You can set this up under W...

  • Selecting Method to Receive Verification Code

    Under the 'Choose your preferred 2FA method' there are three options to select from:Authentication App, which is the preferred and most secure method. Use an authentication app that can generate a ...

  • Subcontractor Verification Request

    When a Contractor engages the services of a subcontractor, the Contractor must verify the subcontractor details with HMRC BEFORE the contract starts in order to determine the tax treatment of payme...