Bright Support
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Articles
Recent activity by Bright Support-
Finalising Subcontractor Payments
Once the subcontractor pay details have been entered for the period, click on ‘Finalise Payments’ at the top of the screen.1) The ‘Finalise Payments’ screen will indicate the period being finalised...
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Batch Processing CIS Returns
The Batch Operation utility on the BrightCIS contractor window enables users to process or perform a task on multiple contractors' data with a single click. a) To access the batch operation, open B...
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Subcontractor Registered Details
To manually add a new subcontractor, select Subcontractors > New. Complete the Registered Details for a subcontractor as follows: Trading NameEnter the subcontractor's trading nameTypeSelect the b...
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Team Member Roles and Permissions
There are four types of Team Members with different permissions in BrightCIS:OwnerAdministratorCIS ProcessorBilling Manager OwnerCan Edit/View the organisation's details They are the only team me...
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Getting Set up in BrightCIS
As a new user, when you log into BrightCIS, on the Welcome to BrightCIS you will have a step by step guide on how to set up your information. Step 1 prompts you to create your Organisation. For ass...
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Error Code 5012 – How to Fix It
Error code 5012 is the most common error and usually appears when information in a subcontractor’s record is missing or incorrectly formatted. Here’s how to resolve it: Common Causes- Missing UTR o...
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Importing a contractor from BrightPay Desktop to BrightCIS – Step by Step Guide
To import a contractor from BrightPay Desktop to BrightCIS follow the steps below. Step 1. Create your organisation.Go to https://cis.brightpay.com/ and log in using your BrightID. *If you use Bri...
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Re-opening Subcontractor Payments (Corrections)
This utility allows you to re-open the last payment period finalised or re-open previously updated payment periods in order to amend payment details for one or more subcontractors. On re-opening a ...
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Subcontractor Additional Details
To add a new subcontractor to BrightCIS, open the contractor and select > Subcontractors > New. Complete the Contact Details and Work Details for a subcontractor as follows: Contact DetailsAddressE...
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Inviting a Team Member
Inviting a New Member A user with the status of Owner or Administrator can invite other Team Members to the Organisation. To invite a new member in the organisation: 1) First select the Team Member...